TY  - BOOK
AU  - Heller, Robert
AU  - Simmonds Jane (series editor)
TI  - Communicate Clearly
SN  - 075130630 4
U1  - 650/HEL 
PY  - 1998///
CY  - London
PB  - Darling Kinderley
KW  - Management -
KW  - Management and auxiliary services -
N1  - Includes index
ER  -