TY  - BOOK
AU  - Verma, Kailash Chandra
TI  - The art of communication
SN  - 9788178359823
U1  - 371.1022 
PY  - 2013///
CY  - Delhi 
PB  - Kalpaz Publications  
KW  - Communication skills
N1  - Includes bibliographical references and index
ER  -